Renewal Customer
Renew your NoteSmith technical support for 2026.
Technical Support Annual Renewal
This renewal page is only for NoteSmith 2025 users. Prices are valid until December 31, 2025, and represent a substantial discount from licensing a program at full retail price.
All NoteSmith technical support expires at the end of the calendar year for which the program was published. Renew your support for the next calendar year from the tables below.
You may have printed an invoice from your current NoteSmith program. Find the model you currently license in the tables below and make a selection from that table.
The default delivery method is by Standard Download. An Express January download is available along with a later January mailing date (see Step 4. Delivery Method below). If you file tax forms 1098 or 1099-INT, choose one of the download options for earlier receipt of NoteSmith 2026.
Your credit card will be processed on a secure connection by PayPal. Print this page as a record of what you ordered. Download NSInvoice.pdf if you want a printed invoice and cannot print one from Help, Renewal Invoice in your current NoteSmith program. Contact Technical Support with any payment questions.
Step 1: Contact information
We mail/email only to the last address you instructed us to use, not to an address that arrives with your PayPal payment. Specifically inform us using the words "New Address" if you moved or changed email addresses in the last 2 years.
Step 2: Model for renewal
Review the 3 tables below, find the model (Net, Pro, Basic/Non-Pro) you already have as shown on your printed Help, Renewal Invoice, and choose the renewal you want. Prices are for the calendar year.
2a. Network: You currently license NoteSmith Network 2025
| Item | Description | Price | Select |
|---|---|---|---|
| Net 2025 to Net 2026 | Installation on one server and up to 5 local area workstations | $330 for late Jan delivery | |
| Net 2025 to Net 2026-25 | Installation on one server and up to 25 local area workstations | $530 for late Jan delivery | |
| Net Laptop installation | Additional workstation installation for a laptop to access networked data in the office or to take a copy of the data when you are away | $249 | |
| Additional Net 2026 Server activation | Additional activation for one computer serving the same database as the original server, in case of hardware failure | $199 |
2b. Pro: You currently license NoteSmith Pro 2025
| Item | Description | Price | Select |
|---|---|---|---|
| Pro 2025 to Pro 2026 | Single user plus one backup activation to service the same database as your first installation | $275 for late Jan delivery | |
| Pro 2025 to Net 2026 | Installation on a single server and up to 5 local area workstations | $525 for late Jan delivery | |
| Pro 2025 to Net 2026-25 user | Installation on a single server and up to 25 local area workstations | $725 for late Jan delivery | |
| Additional Pro 2026 activation | Activation for third computer servicing the same database as the first two computers, in case of hardware failure | $199 |
2c. NoteSmith: You currently license NoteSmith 2025 (Basic: Non-Pro, Non-Net)
| Item | Description | Price | Select |
|---|---|---|---|
| NoteSmith 2025 to NoteSmith 2026 | Single user | $220 for late Jan delivery | |
| NoteSmith 2025 to Pro 2026 | Single user plus one backup, emergency installation to service the same database as your first installation | $420 for late Jan delivery | |
| NoteSmith 2025 to Net 2026 | Installation on one server and up to 5 local area workstations | $670 for late Jan delivery | |
| Additional NoteSmith activation | Activation for a second computer servicing the same database as the first computer, in case of hardware failure | $199 |
Step 3. Options
| Item | Description | Price | Select |
|---|---|---|---|
| 2026 Manual and FlashDrive | Add 350+ page printed manual and FlashDrive. Items will be mailed in January | $39 | |
| Web Site and Online Backup Annual Fee for 2026 (Pro and Net only) | Let your customers view their Online Payment History and reduce your incoming calls, investors can check their portfolio, back up one (1) data folder online with double password protection, see Help for details | $99 | |
| Online Backup Annual Fee for 2026 (All models) | Don't need histories displayed? Don't use Pro or Net? Back up one (1) data folder online with double password protection, see Help for details | $49 | |
| Miscellaneous | Select this item to pay an invoice or charge as directed by the technical support staff, adjust amount on the next screen | $1 increments |
Step 4. Delivery Method (choose 1 only - if none chosen, Batch 2 STANDARD DOWNLOAD Handling will apply)
| Item | Description | Price | Select |
|---|---|---|---|
| Batch 1 Express Download | Download only, email directions sent about January 4 | $15 | |
| Default Delivery: Batch 2 Standard Download | Download only, email directions sent about January 20 | no charge | included |
| Batch 3 Regular Postal Delivery | FlashDrive and Installation Guide mailed about January 20 | $20 | |
| International Handling | Best method | $39 |
Payment & Acknowledgment Information
Your paper invoice (printed from NoteSmith Help, Renewal Invoice) explains what you will receive. By placing your support renewal order, you acknowledge acceptance of the NoteSmith End User License Agreement (NEULA.pdf) and the terms of the invoice. Please review the Order Form FAQs.
Your credit card will be processed through PayPal and, being a service renewal and not a product purchase, is non-refundable. PayPal will send a receipt to the email address they have on file for you. Confirm with PayPal that they have your correct email address. If you have problems with your PayPal account, we cannot help you as we do not have access to credit card information.